Booking
Book your class ahead of time using our online scheduling portal, Wellness Living. Booking windows open 30 days in advance and close 1 hour before class starts.
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Payment
Payment must be made in advance to reserve your class. Pay for each class individually or purchase a package of classes in advance.
Promptness
Classes start right on time. If you arrive more than 5 minutes after the class start time, you won’t be permitted to join the class. We respect your safety and our client experience too much to compromise it.
Attire
Grip socks are required for safety and hygiene. We recommend fitted, stretchy, workout attire.
Class Etiquette
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No dangling or sharp jewelry
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No belts and scarves
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No long, loose pants or sweaters
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No shoes of any kind, only grip socks
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No photography or videography during class without explicit permission from the studio.
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Cell phones must be silences and put away at the start of class
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Cancellations
Cancel your class or private lesson more than 24 hours in advance for no penalty. Your credit will be returned to your account to use for a future class. No credit is refunded for cancellations made with less than 24 hours’ notice or no shows. No exceptions.
Refund​s & Expirations
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Align & Define does not offer cash refunds for purchases made. Refunds are processed as studio credit only. All class and private session packages expire 30 days from purchase.
Waitlists
If a class is full, we encourage you to join the waitlist. If a spot opens up, you will be automatically added to the class and charged the class fee. Regular cancellation policy will apply. If a spot does not open up, you will not be charged for class.
